Juan for Retail
Product Q&A, orders, delivery updates. Transform in-store operations to drive more sales.
Get StartedWho Juan Is
Juan is your intelligent retail assistant. He answers product questions, checks stock, and provides delivery updates instantly across phone, chat, and SMS. With Juan, every customer gets accurate information and personalized assistance â whether shopping online or in-store.
What Juan Does
Inventory Lookup
Provides real-time stock availability across stores and warehouses. Helps customers find where products are in stock and even suggests nearby locations.
Store Information
Shares hours, directions, and current promotions automatically through natural conversations.
Returns and Exchanges
Guides customers through eligibility checks, policy explanations, and return status updates.
Promotions and Loyalty Programs
Highlights relevant offers, points balances, and rewards to increase engagement and repeat purchases.
Order and Delivery Updates
Provides shipping status, estimated delivery times, and pickup notifications â reducing inbound calls.
See It In Action
Watch how Juan assists shoppers with product questions, returns, and delivery tracking.
How Juan Works
Understands the request
Recognizes whether the customer wants stock info, a return update, or a store detail â and activates the right workflow instantly.
"Do you have the black leather tote in size medium?"
Verifies customer and order details
Confirms identity or order information securely using email, phone number, or order ID.
Checks your systems in real time
Integrates with your POS, inventory, and logistics platforms for live updates.
Takes action
Reserves items, initiates returns, applies loyalty rewards, or sends promotional links instantly.
Closes the loop
Sends confirmation messages, updates CRM and order history, and logs customer interactions for future insights.
Why Retailers Use Juan
Missed Calls
Every product question or delivery update gets an immediate response.
Average Response
Customers receive real-time answers without waiting.
Accurate Stock Data
Live system connections ensure consistency across channels.
Customer Retention
Fast, informed assistance keeps shoppers coming back.
Connected to Everything That Matters
Juan integrates with Shopify, Lightspeed, Oracle Retail, Salesforce Commerce Cloud, and major logistics providers. He syncs across inventory, POS, and CRM systems to ensure accurate data across all touchpoints. Setup is guided, secure, and scalable for any retail size.
Shopify
Lightspeed
Oracle Retail
Salesforce Commerce
Square
BigCommerce
WooCommerce
NetSuite
ShipStation
FedEx
UPS
Zendesk
Safety, Privacy, and Controls
Enterprise-grade security with granular controls to meet your compliance requirements.
Privacy Settings
Secure Authentication
Role-based access for staff and encrypted verification for customers
Data Encryption
Protects all customer and order data in transit and at rest
Compliance
Meets PCI-DSS, GDPR, and CCPA requirements for retail data privacy
Retention Policies
Customizable retention and redaction settings for transaction data
Rollback Controls
Test automation workflows safely before launch
Outcomes You Can Expect
15% increase in in-store and online traffic
20% reduction in return rates through better pre-sale information
Higher loyalty program participation and retention
Faster responses, fewer missed opportunities
Improved conversion rates across channels
Pricing That Scales With Your Store
Start with a plan that matches your retail footprint and customer engagement goals.
SMB
Automate daily operations in under 2 minutes.
Perfect for small teams that want instant AI voice automation without setup hassles.
AI Voice Agents
Talk to customers automatically
Workflow Builder
Design call flows visually
App Integrations
Connect your favorite tools
Multi-Call Handling
Answer many calls at once
Smart Knowledge Base
Pulls answers from your info
Complete Voice Platform
Everything to launch in minutes
Agency
White-label and resell agentic AI at scale.
Ideal for marketing, CX, or automation agencies building AI-powered client offerings.
Includes all SMB features, plus:
White-Label Setup
Your brand, your platform
Client Management
Unlimited client accounts
Growth Tools
Built-in analytics & templates
Priority Support
Direct help from our team
High-Volume Calls
Scales for large campaigns
Enterprise
Tailored deployments with full compliance and support.
For large organizations requiring dedicated architecture, integrations, and enterprise-grade SLAs.
Includes all Agency features, plus:
Custom Integrations
Built for your tech stack
Enterprise Security
SOC2, HIPAA, GDPR ready
Dedicated Expert
Your own solution architect
Guaranteed Uptime
99.9% reliability SLA
Custom Dashboards
Tailored reports & insights
Ready to put Juan on the front line?
Your customers get faster answers. Your team focuses on sales and service.